SBI undergoes a deep shock of embarrassment when one of its client in Assam complained about its inefficiency in blocking a lost ATM card of his when lodged complain in 2016 and was issued a new one but despite someone from Jharkhand was able to transact an amount of Rs. 3 Lakh in short interval time to time from the victims’ account.
Now the victim a retired Guahati University official named as Anjan Kumar Das was unable to configure that when the State Bank of India has blocked and issued a new card then how come someone from Jharkhand transacted money from his account for fifteen times. But then why the victim Das from Assam failed to check his transaction details for such a long gap to allow someone to access his account for numerous time.
Since as a card holder it is the duty for respective bank clients to check statement status after one or two weeks at the most due to intense cyber attack, Das was not significant that such threat to occur to him. But then on the counterpart of SBI it is a shocking lapse in their service and vigilance.
NEIC: SUMI BORA
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